PESCO Online Bill Check By Reference Number 2025 April | PESCO Duplicate Bill

If you’re looking to find your PESCO Online Bill, you’re in the right place. The process is very straightforward, and you can easily view, print, or download your bill without any cost. To get started, simply enter your 14-digit reference number or 10-digit customer ID.

This will allow you to access your PESCO Bill Online instantly, giving you the convenience to check your usage and make payments whenever you need. Whether you’re at home or on the go, accessing your PESCO Online Bill on the website pescoonlinebill.pk has never been easier.

You can also print or download your bill as a PDF file. To check your PESCO Bill Online, follow these two simple steps:

1. Enter the 14-digit reference number located on the left side of your electricity bill.
   
2. Enter the 10-digit Consumer ID found at the top left corner of your bill.

If you’re unable to find your reference number or Consumer ID, refer to the highlighted areas in the image below.

How to Check and Print PESCO Bill Online

Many consumers receive the hard copy of their WAPDA electricity bill just a day or two before the due date. This can make it difficult to pay on time, leading to late payment surcharges. Now, this problem has been solved. You can check your PESCO bill online before the due date. By visiting pescoonlinebill.pk, you can view your electricity bill, download it, or print a copy for payment.

Step-by-Step Guide

• Visit the PESCO official website or pescoonlinebill.pk
• Enter your 14-digit reference number (without spaces) in the provided form.
• Click the “Check Bill” button to view your bill.
• To download or print your bill:
  • Click the “Print” button or press Ctrl + P.
  • If you want to save as PDF, select “Save as PDF” from the destination dropdown.
  • If you want to print, select the attached printer and click “Print”.

PESCO Online Bill Check with Consumer ID

• Visit the PESCO official website or pescoonlinebill.pk.
• Enter your 14-digit Consumer ID in the provided search bar.
• Click the “Check Bill” button.
• Your bill details, including due amount, consumption units, and payment history, will be displayed.
• You can download or print the bill for payment.
• Use the site to track your bill status and manage your payments easily.

This online service makes checking your PESCO bill fast and convenient.

How to Check Bill Payment Status 2025

You can easily check your previous PESCO bill payment status in just a few clicks. Visit pescoonlinebill.pk to access your bill history for the last 12 months.

The bill history includes:

• Amount Due: The total bill amount for each month.
• Payment Status: The amount paid and due status.

Units Consumption: The number of electricity units consumed monthly.

Check your bill payment details effortlessly at pescoonlinebill.pk and stay informed about your billing history.

About PESCO

Peshawar Electric Supply Company (PESCO) was established in 1958 under the WAPDA Act of the same year. It supplies electricity to over 4.4 million consumers across all districts of Khyber Pakhtunkhwa.

PESCO focuses on improving the electricity distribution system, reducing power losses, and enhancing customer service. Its services include meter reading, PITC bill management, and handling consumer complaints. Through online platforms, consumers can check their electricity bills, payment history, and other related details.

Receive PESCO Bill via SMS

PITC also provides bill information to consumers through mobile SMS. You can check your PESCO bill via SMS by following these steps:

• Open your message app on your mobile.
• Type “PITC [space] [your 14-digit reference number]”.
• Send the message to 8334.

You will receive your bill details via SMS shortly.

Services Provided by PESCO

PESCO (Peshawar Electric Supply Company) offers a range of essential services to its consumers. These include electricity distribution to over 4.4 million people across Khyber Pakhtunkhwa, ensuring a reliable power supply. PESCO provides services like meter reading, bill generation, and customer support for inquiries or complaints.

Through online platforms, consumers can check their electricity bills, payment history, and load-shedding schedules. PESCO also offers facilities for bill payment, new connection requests, and due date extensions. Additionally, the company works on reducing power losses and improving the overall electrical infrastructure to enhance customer satisfaction.

How to Pay Your PESCO Bill Online

You can pay your PESCO bill online using one of these methods:

• Online Payment: Use Jazz Cash, Easy Paisa, or any mobile banking app. It’s free and convenient.
• Offline Payment: Visit a nearby bank branch with a hard copy of your bill. Banks like NBP, HBL, UBL, MCB, and others accept PESCO bill payments.

Via UBL Banking App

Step 1: Download the UBL app and log in with your username and password. You need to have an account with UBL to use the app; otherwise, you won’t be able to access it.

Step 2: On the home screen, tap on “Payments” in the bottom menu. A few options will appear; select “Bill Management,” then choose “Utility Bills.”

Step 3: In the search bar, enter “PESCO” and your bill’s 14-digit reference number. Click the save button at the bottom. You will receive a One-Time Password (OTP) on your phone, which will be immediately confirmed.

Your PESCO Online Bill is now stored in your UBL account, along with your reference number. Simply select it and pay your bill with a single click.

Via Jazz Cash

Step 1: Download the Jazz Cash app and log in to your account. If you don’t have a Jazz Cash account, you can create a new one.

Step 2: Tap on “Utilities Bill” to open a new prompt.

Step 3: Select “Electricity.”

Step 4: In the search bar, type “PESCO” and select it.

Step 5: Enter your 14-digit reference number. Click on “Fetch” to see your bill details, including the amount, username, and due date. You can now proceed to pay your bill.

Areas Under PESCO

PESCO supplies electricity to eight circles in Khyber Pakhtunkhwa. If you reside in any of the areas listed below, you are a PESCO consumer:

•  BANNU Circle
•  HAZARA Circle-1
•  HAZARA Circle-2
•  KHYBER Circle
• MARDAN Circle
• PESHAWAR Circle
• SWABI Circle
• SWAT Circle

Tips to Reduce Your Electricity Bill

Want to lower your electricity bill? Follow these simple energy-saving tips:

• Reduce unnecessary lighting.
• Use fluorescent bulbs instead of traditional ones.
• Limit the use of high-energy appliances like air conditioners, electric heaters, water pumps, microwaves, and washing machines.
• Avoid excessive electricity usage between 6 p.m. and 10 p.m.
• Keep your air conditioner thermostat set at 26°C.
• Use energy-efficient machines in industries.
•  Install high-quality wiring cables for better efficiency.
• Unplug chargers once your mobile devices are fully charged.
• Consider installing Time of Use (TOU) or Time of Day (TOD) meters for better energy management.

By following these steps, you can reduce your electricity bill and conserve energy efficiently.

Install TOU/TOD Meter

TOU (Time of Use) or TOD (Time of Day) meters offer different electricity rates for peak and off-peak hours. Reducing electricity usage during peak hours can help lower your bill.

If your meter does not support TOU/TOD billing, you can apply for an upgrade by submitting an application at your local PESCO subdivision.

PESCO Peak Hours:

• December to February: 5 PM – 9 PM
•  March to May: 6 PM – 10 PM
• June to August: 7 PM – 11 PM
• September to November: 6 PM – 10 PM

Safety Guidelines by PESCO

Electricity is essential in daily life, but improper use can lead to serious accidents. Follow these safety guidelines to prevent hazards:

• Report fallen power lines immediately to the nearest complaint center or call the PESCO helpline at 061-9220169.
• Never use power cables as clotheslines.
• Avoid tying animals to electricity poles.
• Use only high-quality cables for electrical wiring.
• Always use a three-pin plug for electrical appliances.
• Repair exposed wires without delay.
• If someone gets electrocuted, use a wooden rod to separate them from the power source.
• Never touch electrical appliances with wet hands or while standing on a wet surface.

By following these safety measures, you can protect yourself and others from electrical hazards.

Customer Complaint Management System (CCMS)

The Ministry of Energy has introduced the Customer Complaint Management System (CCMS), an online platform available 24/7. This system allows users to:

• Register complaints related to electricity issues.
• Track complaint status in real time.
• Monitor new PESCO connection requests.
• Check feeder details, including load shedding schedules.

The CCMS ensures a smooth and efficient complaint resolution process for PESCO consumers.

How to Check Load Shedding Schedule

Unannounced load shedding is a major issue in Pakistan, disrupting daily activities that rely on electricity. However, you can now check the load-shedding schedule for your city, feeder, or grid station using the Customer Complaint Management System (CCMS). You can even find the schedule by entering your 14-digit reference number.

Steps to Check Load Shedding Schedule:

1. Visit the CCMS website.
2. Click on “Feeder Details”.
3. In the search bar, enter your 14-digit reference number and click “Search”.
   • The complete load-shedding schedule for your feeder will be displayed.
   • If a time slot shows “OFF”, it means the feeder will be inactive during that period.
4. To search by city, grid station, or feeder, click on “Search by City, Grid, Feeder”, then enter the relevant details.

Register and Track Complaints

You can also register complaints about PESCO services using CCMS and track their status online.

Steps to Register a Complaint:

1. Visit the CCMS website.
2. Click on “Register Complaint”.
3. Verify that you are a registered PESCO consumer by choosing one of the following methods:
   • Registered Mobile Number
   • 14-digit Reference Number
4. Enter your mobile number or reference number based on your selection.
5. If you are a registered consumer, your details will appear in the Customer Info Section.
6. Describe your issue in the Complaint Detail Section.
7. Click on “Register Complaint” to submit your complaint.

Steps to Track a Complaint:

1. Click on “Track by Reference” in the navigation bar.
2. Enter your reference number and click “Search”.
3. The status of your complaint will be displayed.

Your complaint will be acknowledged within 24 hours, and an investigation will begin. PESCO aims to resolve all complaints within 14 days.

Extension of Due Date for PESCO Bill

If you’re unable to pay your PESCO bill on time and want to avoid a late surcharge, you can request an extension of the due date. Only certain PESCO officers have the authority to grant an extension.

Here are the details of PESCO officers who can help you extend your due date:

• AMO (Assistant Manager Operation): Can extend the due date by 3 days for bills up to Rs. 10,000.
• DMO (Deputy Manager Operation): Can extend the due date by 3 days for bills up to Rs. 25,000.
• MO (Manager Operation): Can extend the due date by 5 days for bills up to Rs. 200,000.
• CE/CSD (Chief Engineer/Customer Services Director): Can extend the due date by 5 days for bills up to Rs. 500,000.
• CEO (Chief Executive Officer): Can extend the due date by 10 days for any bill amount.

If you're unable to pay your bill on time, contact the relevant PESCO officer based on your bill amount to request an extension.

Taxes in the PESCO Bill

In addition to high electricity rates, your PESCO bill includes several taxes. Here is a breakdown of the taxes applied:

•  FPA (Fuel Price Adjustment): FPA is determined by NEPRA based on fluctuations in fuel prices and the generation mix. If the fuel cost in a particular month exceeds the reference cost, an average amount is added to the bill of all consumers. Conversely, if the fuel cost is lower than the reference cost, an average amount is subtracted from all bills.
• F.C. Surcharge (Financing Cost Surcharge): This surcharge is applied to all consumers at a rate of 43 paise per unit. The funds collected from this surcharge are used to repay loans.
• TV Fee: A charge of Rs. 35 is added to your PESCO bill to support Pakistan Television (PTV).
• Quarterly Tariff Adjustment: The Quarterly Tariff Adjustment is not applied every month, but it is typically adjusted every three months.
• GST (General Sales Tax): A 17% sales tax on the cost of electricity is added to your bill as General Sales Tax (GST).

These taxes contribute to the overall cost of your electricity bill, in addition to the regular consumption charges.

PESCO Helpline Numbers & Email Addresses:

For emergencies or complaints, you can reach out to the following PESCO UAN and email addresses:

• Helpline: 111-000-128
• Suggestions: pescosuggestions@gmail.com
• Billing Complaints: billing.pesco@gmail.com
• Theft Report: theftreport.pesco@gmail.com
• Other Complaints: complaintpesco@gmail.com

FAQs